Privacy Policy

KOTOBUKI Medical, Inc. (hereinafter KOTOBUKI Medical) will not disclose customers' personal information to third parties for any reason, except the primary objective, without the relevant customer's prior written consent.
Also, KOTOBUKI Medical will not provide customers' personal information to other companies without prior notice.

To the Visitors of Our Website
When you visit our website, you may be requested to enter your personal information (company name, personal name, email address, postal address, phone number, and fax number) on some pages (e.g., Contact Us and Request for Documents). The information you enter will be used only to reply to your questions or to provide the requested service. With respect to the personal information and other data that you enter, KOTOBUKI Medical assures you that we will handle the information under strict controls with the greatest care.

Safety Management Measures
For personal information that is handled by KOTOBUKI Medical, we will implement some or all of the systematic, human, physical, and technical safety management measures as necessary according to the Personal Information Guidelines set forth by Japan’s Ministry of Economy, Trade, and Industry (METI). KOTOBUKI Medical will make maximum efforts to prevent personal information from being lost, destroyed, falsified, or leaked, as well as to promptly and appropriately respond to accidents by establishing a system that preserves evidence in the event an accident occurs in order to facilitate tracing the cause of said accident.

Contact Information for Inquiries
If you have any complaints about KOTOBUKI Medical, questions about various procedures (e.g., the procedure for requesting disclosure of personal information retained by KOTOBUKI Medical), questions about fees, or questions about this privacy policy, please send an email that includes your name, postal address, email address for replying, and the content of your inquiry, to the following address. KOTOBUKI Medical will use the personal information of the requester only to identify the person who sent the inquiry and to respond to said inquiry. Depending on the contents of your question, KOTOBUKI Medical may request that you reply to some questions before responding to your question in order to ensure that the personal information is in fact that of the requester themself.

-- Contact information for inquiries --
KOTOBUKI Medical, Inc.
info2@kotobukimedical.com

Disclosure of Personal Information
KOTOBUKI Medical will not disclose or transfer personal information provided by customers to third parties except in cases that satisfy any of the following conditions.

1.If the customer themself consents to the disclosure or sharing of personal information
2.If a public agency (e.g., the courts or police) formally requests that we disclose the personal information
3.If doing so is needed to take appropriate action quickly because there is a risk to human life, limb, property, etc.
4.If doing so is permitted to protect the rights, property, or services of KOTOBUKI Medical.

About Cookies
Cookies are issued so that you can browse our website more conveniently when you visit again. These cookies do not infringe on your privacy, nor will they negatively affect your computer.
It is possible to reject cookies by configuring your web browser. However, to use some of our functions, you will need to configure the browser to accept cookies. We recommend that you configure the settings to accept cookies so that you can take full advantage of our website's functions.
For information on how to configure your browser, please contact the software provider.

About Changes to the Privacy Policy
The Privacy Policy posted on our website may be changed in accordance with changes in service content without prior notice. In such a case, we will post the updated Privacy Policy on our website. Therefore, when using our services, please refer to the latest content on this page.